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Cloudtalk

Streamline communication with your customers
Get started with Gorgias
Pricing
Pricing
From $25/month
Categories
Phone

Streamline communication between you and your customers by integrating CloudTalk with the Gorgias helpdesk software.

  • Call your customers and prospects with a single click from Gorgias
  • Export calls as tickets in your helpdesk system
  • Import tickets from Gorgias to CloudTalk
  • See a caller’s information before picking up a call in CloudTalk
  • Synchronize the SMS into your Gorgias
  • Automatically sync customer data between both systems

Workflow Automation - Automate repetitive tasks and administrative work and save time for what truly matters — customer satisfaction.

Advanced Statistics - Identify gaps in your team’s efficiency and reduce costs with an in-depth overview of your calling operation.

Call Flow Designer - Tailor your inbound calling journey from start to finish with the Call Flow Designer.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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